Types of Videos B2B Buyers Prefer [Study]

Types of Videos B2B Buyers Prefer [Study]

According to the results of a Brightcove study conducted by Ascend2, video has a strong influence on the B2B buyer’s purchase journey. Virtually all (95%) of the buyers surveyed for the report said that video has an important role in deciding to move forward with a purchase.

Types of Videos B2B Buyers Viewed

Video’s use in making purchase decisions manifests in various ways, according to the study, though buyers are most likely to find it helpful when learning about a product/service (58%).

Beyond learning about products and services, video also proves helpful to buyers in understanding a problem they have (36%) and learning how to solve a problem they have (40%). Buyers separately said that videos were more helpful than any other content type for creating awareness of business-related problems. Moreover, when comparing solutions to such problems, about 6 in 10 respondents said that video is the most impactful content type.

Video Types Preferred

Almost 9 in 10 B2B buyers have watched a video in the last 3 months for the purpose of learning about a product or service, and almost half (46%) have watched a video at least 5 times in pursuit of product and service research.

Two types stand out as the most widely watched: product reviews and product demos, each by 39% of this group of respondents.

Other popular types of videos watched include tutorials/training (33%), live videos such as webinars (31%), educational videos (30%), and brand story videos (24%).

Almost 3 in 4 (73%) report a preference for video over written communication when being introduced to a sales/customer service representative. And watching a video certainly seems to open buyers up to such communication: virtually all of the buyers surveyed said they were extremely or somewhat likely to be more receptive to sales communication from a specific organization after consuming its video content.

Additional Insights:

  • 93% of buyers report that video is important in building trust in a brand.
  • Almost all (97%) buyers find video content and communication to be useful post-purchase.
  • Video is most helpful in the post-purchase stage for learning about other products/services offered and for training/onboarding.
  • About 8 in 10 (81%) prefer video over written content when learning how to use a product or service.

About the Data: The results are based on a February survey of 305 professionals responsible for purchase decision-making within their organization, operating in the business-to-business (B2B) space for businesses generating more than $50M in revenue or more annually in North America and the United Kingdom.


Need assistance with your video marketing? Schedule a call or email Lori Berson at lberson@BersonDeanStevens.com.


BersonDeanStevens has been a recognized brand strategy and marketing leader for over 25 years, including over a decade in marketing and sales automation. We work in partnership with you to differentiate your brand and achieve your business goals. Client list.

 

 

What Makes Content Memorable and Enables a Sales Call [Survey]

What Makes Content Memorable and Enables a Sales Call [Survey]

A majority of B2B buyers consume 3-5 pieces of content before engaging with a salesperson when making a purchase decision, although 3 in 10 consume more than 5 pieces of content, according to Demand Gen’s B2B Content Preferences Survey Report. With content consumption playing a key role in predicting purchase behavior, it’s helpful to see what buyers want from content.

Memorable Content

Research & Data Are Key for Content Sharing

The report indicates that B2B buyers pay close attention to content that includes research and data, and that this is a factor in their decision of whether or not to share content. When they were asked the key drivers for sharing content, respondents pointed first to its inclusion of relevant/shareable links that can be immediately shared (48%), and then next they preferred the content be loaded with shareable stats and quick-hitting insights (42%).

In fact, the presence of data seems to be a driver of sharing for more respondents than the ability of that data to influence others: about 4 in 10 said that a motivation to share content was that it tells a strong story that resonates with the buying committee (41%), while fewer said that shareworthy content is that which will influence peers/other internal stakeholders on the buying team (34%).

B2B buyers participating in the study indicated that they were more likely to share research/survey reports (45%) with their colleagues than other popular types of content including e-books (43%), webinars (42%), and case studies (40%).

The results bring to mind recent research from Muck Rack, in which journalists said that two factors that make a story shareable are it containing an image or infographic, and it having exclusive and/or surprising data.

Data Makes Content Memorable

The survey also asked buyers what makes content memorable and triggers them to take a sales call. Once again, research and data figured prominently, with the top response being that the content uses data and research to support claims (51%). Some 4 in 10 also said that what makes a piece of content memorable is that it is packed with shareable stats and quick-hitting insights (41%) and that it is research-based (41%). The only other key element cited for content that triggers a buyer to take a sales call is that it tells a strong story that resonates with the buying committee (49%).

Not surprisingly then, a sizable share of buyers (36%) would recommend that B2B vendors use more data and research in order to improve their content quality. Other recommendations included curbing the sales messages (39%), creating shorter content (37%), and not overloading content with text (36%). In other words, as Demand Gen Report notes, “B2B buyers crave concise, research-based content.”

About the Data: The results are based on a survey of 174 B2B executives from a range of titles, industries, and company sizes.


Need assistance developing and implementing your content marketing strategy? Schedule a call or email Lori Berson at lberson@BersonDeanStevens.com.


BersonDeanStevens has been a recognized brand strategy and marketing leader for over 25 years, including over a decade in marketing and sales automation. We work in partnership with you to differentiate your brand and achieve your business goals. Client list.

 

 

The Most Valuable Content Marketing Formats for B2B [Survey]

The Most Valuable Content Marketing Formats for B2B [Survey]

According to Demand Gen’s B2B Content Preferences Survey Report, B2B buyers say they’ve been placing a higher emphasis on the trustworthiness of the source of the content they’ve consumed over the past year. Below are the buyers’ content consumption preferences per the report.

Content Marketing Formats

Webinars Are Still Popular

Although there are signs of online event fatigue, webinars are still effective. Of the 174 B2B executives surveyed for the report, two-thirds (67%) said they had consumed webinars during the previous year. This was the top format, ahead of e-books (56%), research/survey reports (55%), blog posts (54%), white papers (52%), and case studies (49%).

It’s no wonder then that recent research finds B2B marketers saying that webinars are their most effective top-of-the-funnel demand generation tactic. They may also be key for the later stages of the funnel, too, as they’re more likely than some other formats to be associated with an immediate buying decision.

Webinars Are Well Suited for Mid-Stage of the Funnel

The report indicates that buyers are more reliant on content in the early- to mid-stages of their journey, as each of the 16 content formats examined for the study were said by buyers to grab their highest engagement at those stages.

A majority said that infographics (62%), blog posts (58%), and podcasts (56%) are most valuable at the early stage of the funnel. Despite the above-cited results, 48% of buyers said that webinars are most valuable at the mid-stage of the funnel, compared to 41% who find them most valuable at the early stage and 11% at the late stage.

This is supported by research from MarketingCharts in partnership with Active Marketing Services, in which B2B demand gen marketers said that blogs and infographics are most effective at the top of the funnel, while webinars are most effective mid-funnel. The only content format that a plurality of respondents believed was most effective at the bottom of the funnel was the in-depth white paper or e-book.

Research Reports Help in Purchase Research

While buyers are most apt to have attended webinars over the past year, webinars are not the format they’ve found most valuable for researching their purchases. Research/survey reports were cited by more than 4 in 10 respondents, narrowly ahead of case studies and webinars. Separately, respondents noted that research-based content that includes shareable stats gets their attention and proves memorable.

About the Data: The results are based on a survey of 174 B2B executives from a range of titles, industries, and company sizes.


Need assistance developing and implementing your content marketing strategy? Schedule a call or email Lori Berson at lberson@BersonDeanStevens.com.


BersonDeanStevens has been a recognized brand strategy and marketing leader for over 25 years, including over a decade in marketing and sales automation. We work in partnership with you to differentiate your brand and achieve your business goals. Client list.

 

 

The Future of Content Marketing [Research]

The Future of Content Marketing [Research]

Marketers predicted that they will use more content-driven campaigns and audio and emerging formats in 2020, according to new research from World Media Group.

About 80% of marketing professionals worldwide surveyed in October 2019 said they expect content-led campaigns to grow over the next two years, with 19% saying they expect they would stabilize. Only 2% of respondents said there would be a decline.

Nine in 10 respondents said they planned to use audio/podcasts in 2020, and a similar percentage said they would use emerging technology like augmented reality and voice. This indicates that marketers are experimenting with formats beyond traditional social media posts and editorial-style content.

As content marketing becomes increasingly nuanced and evolves away from merely being a lead-generation tool, a holistic content strategy becomes key to brands engaging with their audiences. A holistic content strategy includes not only content creation—which can include white papers, podcasts, webinars—but also mapping of dissemination, which shows how content gets distributed through the various channels, reaching people at various stages of the customer journey.

Brands are looking to establish themselves as trusted experts and give customers a reason to come back to their websites. That allows them to convert more visitors into leads down the line. A robust content marketing strategy encompasses both content creation and a plan for multichannel dissemination.

And many executives agree that it’s an important strategy to invest in: According to an August 2019 report from The CMO Club, 86% of US CMOs surveyed said that content marketing is the most important area to invest marketing dollars.

About half of US local advertisers surveyed by Borrell Associates between April and July 2019 said they planned to increase ad spend in content marketing, though a larger majority indicated they would increase ad spending on traditional venues like digital video, social media and search.

“Content, when produced strategically and with regularity, can be the backbone of a marketing and advertising plan,” said Jillian Ryan, principal analyst at eMarketer. “It should be created for a specific audience and shared in the most relevant channel to reach the intended audience. Brands are starting to realize that content strategies can inform and provide fuel for most of their other marketing and advertising initiatives.”


Need help with your content marketing? Schedule a call or email Lori Berson at lberson@BersonDeanStevens.com.

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BersonDeanStevens has been a recognized brand strategy and marketing leader for over 25 years, including over a decade in Marketing Automation. We work in partnership with you to differentiate your brand and achieve your business goals. Client list.

 

Increase Sales with Personalized Content

Increase Sales with Personalized Content

Increase sales with personalized marketing

Behavioral data and customer insights drive a more customized approach to ensure ROI.

Most marketers agree that content marketing makes up an important piece of their marketing strategy. Unfortunately, creating engaging content that delivers ROI is not easy. To succeed, content must be personalized and contextually relevant.

Approaches to Personalized Marketing at Their Company According to Senior Marketers in the US and Western Europe*, Jan 2016 (% of respondents)

July 2016 research from Forrester Consulting emphasizes the growing importance of personalization in content marketing. When a group of senior marketing executives from the US and Europe were asked about their approach to personalized marketing, 67% said they used behavior-based data to develop content based insights and emotions.

But that doesn’t mean producing content has gotten any easier. Creating more personalized, insight-driven content is more difficult now than ever. When the same executives were asked about the challenges they face with content creation, 60% mentioned it was difficult to keep up with demand for more content across more channels. Meanwhile, another 50% mentioned they found it tough to leverage behavioral and attitudinal data to create emotionally-engaging content.

Other research confirms the inherent challenges of content personalization for marketers. A February 2016 survey from Demand Metric looked at the reasons marketers do not personalize content, and found that many don’t have the technology (59%), while others don’t have the necessary resources (59%).

Missing the technology and expertise to create personalized and relevant content?
Contact Lori at 877.447.0134 or info@bersondeanstevens.com to learn more.

 

Increase Sales with Personalized Content

Content Marketing – Most Effective and Challenging

Content Marketing

Increasing lead generation and improving customer engagement continue to be the most important goals of a content marketing strategy. Lead generation has taken the lead this year, per the Ascend2 report. That’s in line with recent research from Regalix, in which lead generation was found to have increased in importance from last year as a content priority for B2B marketers.

Content Marketing - Most Effective and Challenging

The Ascend2 study suggests that marketers are generally satisfied with the success of their content strategies. While few (16%) feel that they’re very successful compared to their competitors, an additional 50% believe that they’re somewhat successful on a competitive basis. Almost 9 in 10 see content marketing’s effectiveness rising, including more than one-third whose effectiveness is increasing significantly.

There have been numerous studies that have measured the perceived effectiveness of various content types. This latest survey of 219 marketing influencers, the vast majority (84%) of whom are engaged in at least some B2B marketing, offers some interesting insights to add to the body of research.

This study indicates that research reports (46%) are considered an effective type of content, narrowly edging blog posts (45%). The result brings to mind findings contained in MarketingCharts’ 2015 B2B Digital Marketing Insights Report, which showed 98% of B2B buyers agreeing that they would like to see more data and research to support vendor’s content.

Videos and podcasts were next on the list of top-perceived content types, according to the Ascend2 survey. Again this is consistent with the Regalix research, which demonstrated that B2B marketers see video as becoming a more indispensable content type this year.

The Ascend2 survey also shows that videos and podcasts headed the list of most difficult content types to create, followed by research reports.

In comparing effectiveness and difficulty, blog posts are the second-most effective content type and the easiest to create. Challenges in creating high-quality content are always the issue for marketers. The survey shows that the most significant barriers to achieving important content marketing goals are the lack of content creation resources (48%) and the lack of an effective strategy (48%).

The inability to measure effectiveness (36%) is perceived to be less of a barrier, despite research finding that content marketing is among the more difficult digital channels to measure for ROI.

About the Data: The Ascend2 data is based on a survey of 219 marketing influencers around the world. Approximately 69% are B2B, while another 15% market to B2B and B2C equally. More than 6 in 10 (62%) respondents come from companies with at least 50 employees.

What content do you find most effective and challenging? To simplify your content marketing, contact Lori at 877.447.0134 or info@BersonDeanStevens.com.