More than half of marketers in Europe and the US are using social data for their business activities. According to October research, another 23% are not, and it’s primarily because they just don’t have the time.
Just under a quarter did not, and a little more than half of that group said it was because they don’t have the time.
Expertise was also a problem: 31% of marketers not using social data did not have the know-how to use it.
One way marketers could better manage their social data is through marketing technology tools. The same study revealed that 44% of marketers in Europe and the US aren’t using a social media management platform, compared to 42% who do.
Customer relationship management (CRM) solutions could also play a supportive role. Integrating Facebook data with CRM data, for example, is on the radar of many marketers.